Buy worry-free with our easy return, refund & cancellation policy. Learn more.
Easy returns, cancellations & refunds. Learn more.
Shipping Policy
Welcome to SoulScripted Books, a proud offering from Gyaniversity Publications. Our commitment is to ensure that your experience with us, from browsing to receiving your chosen fill-in-the-blank gift books, is seamless and enjoyable. This Shipping Policy provides detailed information about our shipping practices and procedures.
Shipping Partner: We have partnered with ShipRocket for all our shipping needs.
Coverage: We currently ship across various regions all over India. Please refer to our website for specific details on locations we serve.
Shipping Partners and Coverage
Processing Time: Orders are processed within 1-2 business days.
Delivery Time: The expected delivery time is 5-7 business days from the date of order placement.
Shipping Process and Timeline
Standard Shipping: We offer standard shipping rates, which are calculated based on the destination and the size of the order. These rates are clearly displayed at checkout.
Shipping Charges
Upon dispatch, you will receive an email with a tracking number and link, allowing you to follow your order's journey to your doorstep.
Order Tracking
Our books are carefully packaged to prevent damage during transit. We use environmentally friendly and robust materials to ensure your order arrives in perfect condition.
Packaging
While we strive to meet the estimated delivery times, occasionally, delays may occur due to unforeseen circumstances. We will keep you informed of any delays and work diligently to get your order to you as soon as possible.
Shipping Delays
Please ensure your shipping address is correct at the time of order placement. If you need to change the shipping address after your order has been placed, contact us immediately at hello@gyaniversity.com. However, once an order is dispatched, we cannot change the delivery address.
Address Changes and Incorrect Delivery Information
In the rare event that an item is lost or arrives damaged, please contact us with photo evidence. We will investigate and offer a replacement or refund in accordance with our Refund Policy.
Lost or Damaged Items
Currently, we do not offer international shipping. Please check our website for updates on international shipping options in the future.
International Shipping
For any queries regarding your order's shipping status, please contact our customer service team at hello@gyaniversity.com.
Customer Service
We reserve the right to update this shipping policy at any time. Any changes will be posted on our website.